Questions
FAQ
MOHASA GOURMET is a delivery platform for Afro-Caribbean meals. Order for pickup or delivery nearby, or have a frozen meal shipped to you.
What can I order?
The menu covers Jamaican entrees, bowl plates, ready-to-cook soup bases, and spices. Groceries, catering, and the food truck are separate services and appear in the menu when the kitchen turns them on.
How do local orders work?
Choose Order local, then pickup or delivery. Pickup has no delivery fee. Local delivery uses the fee shown at checkout.
How is shipping priced?
Ship to me uses a live rate for the address you enter. The price is shown on the checkout page before you place the order. The carrier name is not part of the shop.
How should the food be stored?
Shipped meals are packed frozen. Keep them frozen until you are ready to heat them, and follow the note on the dish.
Can I change or cancel an order?
Write through the contact page as soon as you can. Once the kitchen has started the order, it may no longer be possible to change it. The store policy explains how that is handled.
How do I track an order?
Use Track an order with the order number and the email from checkout. Status updates are also sent to that email.
What if something is wrong with the delivery?
Contact the kitchen through the contact page with the order number and what arrived. We review damaged or incomplete deliveries from there.